Latest News

NHS Pharmacy First advanced service is launched today, 31st January 2024.
The Pharmacy First service enables community pharmacists to provide advice and NHS-funded treatment where clinically appropriate under a Patient Group Direction (PGD) for seven common conditions including:
sinusitis
sore throat
acute otitis media
infected insect bite
impetigo
shingles
uncomplicated urinary tract infections in women
Patients can present at the pharmacy as well as be referred by GP practices, NHS 111, and urgent and emergency care providers.
GP practices should continue to refer patients using the “local services” button in the EMIS consultation tab rather than sign post, as referring patients via EMIS will not only ensure that there is an audit trail of the referral but also that the clinical responsibility for that episode of patient care passes to the pharmacy until it is completed or referred on.
In addition to the clinical pathways mentioned above, the Pharmacy First service incorporates the existing elements of the Community Pharmacist Consultation Service (CPCS), i.e. minor illness consultations with a pharmacist and the supply of urgent medicines (and appliances), both following a referral from an authorised healthcare provider. Please note, GPs cannot make a referral for supply of urgent repeat medicines.
I have attached some additional information and resources including:
a list of Sefton pharmacies that have signed up to deliver the Pharmacy First service.
a Pharmacy First aide memoire for the 7 clinical pathways to assist practice staff in referring suitable patients
information on GP practice referral into the service
overview of the 7 clinical pathways including treatment options
information about the Pharmacy First service from NHSE including frequently asked questions
This service is designed to ease pressure on clinician appointments by serving patients with minor illnesses and concerns during winter pressure between 22nd Jan 2024 till 31st March 2024. Appointments are all face to face and only suitable for one problem and will last 10 minutes. PCN will be running this service from Lincoln House Surgery, 33 Lincoln Road, Southport PR8 4AR
PATCHS Telephone Assistant Service is launched from 1st Dec 2023 to facilitate patients to submit PATCHS request through telephone between 08:00 am till 10:30 am Monday till Friday and avoid call queues during busy time of the day.
Our eConsult system will be replaced with a new system called PATCHS on Wednesday 30 August. Instructions for how to use the system will be available on the PATCHS site upon launch.
There are lots of viruses that cause sore throats, coughs and colds to circulate, especially over winter. These usually get better without needing any special medical treatment or medicine.  However, children can occasionally develop a bacterial infection on top of a virus and that can make them more unwell.One of these bacteria is called Group A Strep (GAS), it’s very common, is not new and can be treated, responding well to antibiotics.  It has been in the news over the last few days as it has been found in some children who have become very sick, very quickly. Fortunately, this is still very rare.Most children recover well after a mild illness.  Your child may be poorly for a few days but will usually recover well. Antibiotics may help them recover quicker, but they are not always needed.  There is more GAS around this winter than in recent years, causing a lot of children to be unwell. We think this is because there is much more mixing now and these bugs are new to many young children, so they are more likely to catch and spread them.Signs that suggest your child might have Strep throat are:• Fever within the last 24 hours• White spots at the back of their throat (pus on their tonsils)• Very large or red tonsils• Sore (tender) lumps under their chin• If they have become poorly quickly over the past couple of days• No cough or runny noseIf you are concerned that your child might have these, contact 111 or the surgery.Antibiotics are not routinely recommended as a preventative treatment and should only be taken when recommended by your doctor.If there are cases identified in a child’s class, any child showing symptoms should be assessed by their GP and will be prescribed antibiotics if needed. Children are not infectious after 24 hours on treatment and can return to school once they’re feeling well enough after this period.Good hand and respiratory hygiene are also important for stopping the spread of many bugs. By teaching your child how to wash their hands properly with soap for 20 seconds, using a tissue to catch coughs and sneezes, and keeping away from others when feeling unwell, they will be able to reduce the risk of picking up, or spreading, infections.Keep unwell children off school or nursery and away from vulnerable adults and children.We know that when there are lots of viruses circulating, like flu. Reducing these viruses through vaccination can help protect against GAS outbreaks and is the best way to make sure they are protected from serious illnesses.
We are pleased to announce the launch of our new website. We hope that our patients find it easier to navigate and we will be adding new features and pages based on patient feedback in the comings months.
“We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.”

Page last reviewed: 23 March 2024