Due to the COVID-19 pandemic, we have had to amend our appointments system. We recommend anyone who has online access to use our eConsult service. This will help speed up our response to you and you’ll be able to skip the phone queue. If you’re unable to use eConsult and you wish to see a doctor, you will be booked on a telephone triage slot – this means the doctor will telephone you and, if needed, will arrange a face-to-face appointment with you. Please note that our reception team cannot book you to see a doctor directly.

Should you require any other appointments (such as blood tests and nurse reviews) then please speak to our reception team who will be able to guide you based on the latest guidance we receive from Public Health England.

24/7 automated appointment booking system

You can now book telephone consultations through our 24/7 automated booking system by pressing option 1 when you call. Please note that we need your correct telephone number in order for this system to work so if you are having any issues, please speak to a member of our reception team who will gladly assist you.